Information from your Provider 

We take the privacy of your personal information very seriously. Here are details about a provincial law that protects your personal information.

The Personal Information Protection Act, SBC 2003, c. 63 (PIPA), which came into force on January 1, 2004, sets out rules about how primary care providers collect personal information on their patients, use it to provide medical care, and disclose it to others (such as labs, other providers, hospitals, and so on) for your care. PIPA also allows you to get access to your own information and correct it if necessary.

Our Purpose

We protect the privacy of your personal information and medical record.
Everyone in our clinic follows strict privacy practices as required by law.
If you have questions about how your information is used or shared, please ask your provider or a member of our staff.

Collection, Use and Disclosure of Personal Information.

We collect the following personal information:

• Identification and contact information (name, address, date of birth, emergency contact, etc.
• Billing information (provincial plan and/or private insurer)
• Health information (symptoms, diagnosis, medical history, test results, reports and treatment, record of allergies, prescriptions, etc.)

When and to whom do we disclose personal information?

• Implied consent for provision of care: By virtue of seeking care from us, your consent is implied (i.e., assumed) for your information to be used by this office to provide you with care, and to share with other providers involved in your care.
• Disclosure to other health care providers: Relevant health information is shared with other providers involved in your care, including (but not limited to) other Providers and specialists, pharmacists, lab technicians, nutritionists, physiotherapists, occupational therapists.
• Disclosures authorized by law: There are limited situations where we are legally required to disclose your personal information without your consent. These situations include (but are not limited to) billing provincial health plans, reporting infectious diseases and fitness to drive, or by court order.
• Disclosures to all other parties: Your express consent is required before we will disclose your information to third parties for any purpose other than to provide you with care, or unless we are authorized to do so by law. Examples of disclosures to other parties requiring your express consent include (but are not limited to) third party medical examinations, provision of charts or chart summaries to insurance companies, or enrollment in research studies and trials.

Can you withdraw consent?

• You can withdraw your consent to have your information shared other health care providers or other parties at any time, except where the disclosure is authorized by law. However, please discuss this with your Provider or other clinician first.